Terms of Service

Acceptance of Terms

By accessing xovionlabs.com or using any services provided by Xovion Labs, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services. Your continued use of the site following any updates to these terms constitutes acceptance of those changes.

Description of Services

Xovion Labs provides AI implementation consulting, automation development, website builds, CRM integration, and AI agent deployment services for small businesses. Our services include but are not limited to:

• Custom website design and development
• CRM architecture, pipeline design, and automation configuration
• AI tool integration and orchestration across business software stacks
• AI phone receptionist deployment and configuration
• Operator advisory, system blueprinting, and strategic consulting

Specific deliverables, timelines, and fees for each engagement are governed by a separate written agreement between Xovion Labs and the client.

Use of Website

You agree to use this website only for lawful purposes. You may not:

• Scrape, crawl, or systematically extract content from the site without written permission
• Reverse engineer, decompile, or attempt to extract source code from any part of the site
• Use the site to transmit malicious code, spam, or any content intended to harm others
• Attempt to gain unauthorized access to any part of the site or its infrastructure
• Impersonate Xovion Labs or any of its representatives
• Use any content from this site to train AI models without explicit written consent

Intellectual Property

All content on this site — including text, design, code samples, frameworks, system architectures, educational materials, blog posts, and tooling — is owned by Xovion Labs or its licensors and is protected by applicable intellectual property laws.

Educational content (blog posts, checklists, calculators, guides) may be referenced and used for your own personal or business purposes. You may not reproduce, redistribute, resell, or publish this content commercially without prior written permission from Xovion Labs.

User Submissions

Information you submit through our contact forms, lead capture forms, or any other input on this site is governed by our Privacy Policy. By submitting information, you represent that it is accurate and that you have the right to provide it. We do not claim ownership of information you submit, but you grant us the right to use it to respond to your inquiry and deliver our services.

SMS Messaging

If you provide your phone number and opt in to SMS communications, you agree to receive text messages from Xovion Labs related to your inquiry, follow-up on services, and relevant business communications. SMS consent is voluntary and separate from form submission — you may submit a form without opting in to SMS.

• You must be 18 years of age or older to opt in to SMS communications.
• You can opt out at any time by replying STOP to any message. Reply HELP for help.
• Message and data rates may apply. Message frequency varies.
• Carriers are not liable for delayed or undelivered messages.

For full details on how we collect, use, and protect your phone number and consent records, see our Privacy Policy.

Disclaimers

This website and all services are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

AI implementations involve inherent uncertainty. Model behavior, third-party API availability, and software integrations may change in ways outside our control. Results described on this site reflect specific implementations in specific business contexts and are not guarantees of outcomes for your business.

We make no guarantee that our services will produce specific revenue outcomes, lead volumes, conversion rates, or cost savings. Every business is different and results vary.

Limitation of Liability

To the fullest extent permitted by law, Xovion Labs and its owners, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including lost profits, lost data, or business interruption — arising from your use of this site or our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claim arising from or related to these terms or our services shall not exceed the total fees you paid to Xovion Labs in the twelve (12) months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Xovion Labs and its owners, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses — including reasonable legal fees — arising out of or related to your misuse of our services, your violation of these terms, or your violation of any third-party rights.

Modifications to Services and Terms

Xovion Labs reserves the right to modify, suspend, or discontinue any part of its services or this website at any time without liability. We also reserve the right to update these Terms of Service. Material changes will be communicated via a notice on this site or by email to active clients. Your continued use of the site or services following any change constitutes your acceptance of the updated terms.

Termination

Either party may terminate a services engagement at any time in accordance with the terms of the applicable written agreement. We reserve the right to terminate or restrict access to this website for any user who violates these terms. Provisions that by their nature should survive termination — including intellectual property, disclaimers, limitation of liability, and indemnification — will remain in effect after any termination.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of South Dakota, without regard to its conflict of law provisions. Any dispute arising from these terms or your use of our services shall be resolved exclusively in the state or federal courts located in Minnehaha County, South Dakota, and you consent to the personal jurisdiction of those courts.

Severability

If any provision of these Terms of Service is found to be unenforceable or invalid under applicable law, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will continue in full force and effect.