Call Your Own AI Receptionist and Try to Break It

Produce a written list of the exact turns where your voice agent fails, so you are fixing named failures instead of guessing at them.

1. 01 Call your agent from a number it has never seen, and throw away the demo script. You are testing the conversations real callers have, not the one you rehearsed.
2. 02 Interrupt it mid-sentence with your actual question. Ignored interjections are a named failure mode, and you will hear within two seconds whether it talks over you or yields.
3. 03 Change your mind two turns later. Give it a date or a name, let it move on, then correct yourself. This is where context slips between turns, and it is the failure a caller notices most.
4. 04 Make it actually do something: book, look something up, take a message, transfer. Tools that stop firing are the failure that costs money, and they never announce themselves.
5. 05 Ask your single most common customer question three different ways, on three separate calls. A spoken reply can be correct in hundreds of phrasings, and so can the question it has to recognise.
6. 06 Write down the exact turn each failure happened and your exact wording. That list is the deliverable, and it is what you hand to whoever maintains the agent.